About the
National Financial Literacy Symposium 2025

The National Financial Literacy Symposium (NFLS) is an annual flagship event that convenes policymakers, industry experts, and academicians to engage in meaningful discourse on advancing financial literacy and inclusion. Through a dynamic blend of plenary sessions, the symposium serves as a platform to share insights, spark collaboration, suggest research priority areas and shape future strategies. This year, NFLS will be held in conjunction with the Financial Literacy Month 2025 with theme, “Shaping a Financially Resilient Nation: Well-Informed and Inclusive Financial Ecosystem”.

As Malaysia continues to make strides in financial inclusion, the journey toward holistic and meaningful inclusion remains ongoing—particularly for underserved and vulnerable segments. In today’s rapidly evolving landscape, shifting demographics, such as an ageing population, and technological advancements are reshaping how financial literacy is understood, delivered, and acted upon. These changes call for innovative, inclusive, and culturally attuned approaches to empower individuals and communities to make informed financial decisions.

This year’s symposium will explore key themes that reflect these shifts:

  1. Bridging Gaps in Financial Understanding to Informed Financial Decisions – Addressing low financial capability by building trust, deepening understanding, and tapping into behavioural and cultural values.
  2. Preparing for an Ageing Nation – Understanding the financial challenges of Malaysia’s demographic transition and exploring successful models to support future seniors.
  3. Role of Family and Community in Building Financial Literacy – Recognising the role of trusted community networks and familial influence in amplifying national financial literacy efforts.

The sessions will feature speakers and experts from an array of backgrounds including regional and domestic industry leaders, international academicians and researchers, as well as senior regulators.

Objectives of The National Financial Literacy Symposium 2025

Objectives of The National Financial Literacy Symposium 2025

This year’s symposium will explore key themes that reflect these shifts:

  1. Bridging Gaps in Financial Understanding to Informed Financial Decisions – Addressing low financial capability by building trust, deepening understanding, and tapping into behavioural and cultural values.
  2. Preparing for an Ageing Nation – Understanding the financial challenges of Malaysia’s demographic transition and exploring successful models to support future seniors.
  3. Role of Family and Community in Building Financial Literacy – Recognising the role of trusted community networks and familial influence in amplifying national financial literacy efforts.

The sessions will feature speakers and experts from an array of backgrounds including regional and domestic industry leaders, international academicians and researchers, as well as senior regulators.

Venue

Sasana Kijang, Bank Negara Malaysia

2, Jalan Dato Onn,
50480 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur

AGENDA

THURSDAY

2 October 2025

9.00am – 9.30am

Arrival of Participants

9.30am – 9.45am

Opening Session

9.45am – 10.00am

Launching Speech by Deputy Governor Adnan Zaylani Mohamad Zahid

10.00am – 10.30am

Tea Break

10.30am – 12.00pm

Plenary Session 1

Empowering Malaysians: From Skin-deep Understanding to Informed Financial Decisions

This session will highlight gaps in financial understanding among Malaysians, and initiatives to advance financial capability by building trust, deepen understanding, tapping into behaviours and values to foster informed financial decisions.

Panelists

Suhaimi Ali

Assistant Governor, Bank Negara Malaysia

Jay Khairil Jeremy Abdullah

Chief Executive Officer, Bank Simpanan Nasional

Dr. Serene Koh

Director, Behavioural Insights Team, Singapore

Moderator

Datin Sri Azleen Osman Rani

Director, Institute of Capital Market Research Malaysia

12.00pm – 2.00pm

Networking Lunch

2.00pm – 3.30pm

Plenary Session 2

Ageing with Dignity: Empowering and Preparing Future Seniors Through Financial Literacy and Care Solutions

This session focuses on advocating financial literacy among Malaysian youth, emphasizing health and retirement planning to empower and prepare future seniors for an aged society. It explores practical strategies and care solutions to ensure a dignified and secure ageing experience.

Panelist

Dr. Hiroaki Miyamoto

Chief Economist, Policy Research Institute Ministry of Finance, Japan

Soeran Kruse

Director, Business Centre Head L&H, Southern & Eastern Asia Hannover Re

Nor Fazleen Zakaria

General Manager, Agensi Kaunseling dan Pengurusan Kredit (AKPK)

Moderator

Farah Nabilah Wazer

News Anchor, TV3

3.30pm – 3.45pm

Tea Break

3.45pm – 5.15pm

Plenary Session 3

It Takes a Village to Make It Work: Role of Community Stakeholders in Building a Financial Literate Ecosystem

This session explores how families, communities, and grassroots actors can bridge the gap between national financial literacy strategies and everyday realities. By highlighting cultural relevance, local empowerment, and lived experiences, it will showcase inclusive approaches that make financial knowledge practical, shared, and sustainable across generations.

Panelists

Jasmina Mohd Mokhtar

Deputy Director, Financial Inclusion Department, Bank Negara Malaysia

Dr. Husniyah Abd. Rahim

Chair, Financial Health Association of Malaysia

Nur Amalina Ghazali

Head Sustainable Solutions, Maybank

Moderator

Dr. Zaharuddin Abd. Rahman

Managing Founder, Elzar Shariah Solution and Advisory

5.15pm – 5.30pm

Closing Session

8.30am – 9.00am

Registration and welcoming refreshments

9:00am – 10.30am

Paper Presentation 2

Protecting Vulnerable Groups through Financial Literacy Education and Empowerment

Moderator

Mr. Mohammad Mafrukhin Mokhtar

Head of the Research Development Department
Agensi Kaunseling dan Pengurusan Kredit (AKPK)

Presenters

Dr Phaik Nie Chin

Senior Lecturer, Graduate School of Business,
Universiti Sains Malaysia

“Well-being in Retirement: Examining the Role of Retirement Resources, Moderated by Gender and Caring for Grandchildren”

Putri Aliah Mohd. Hidzir

PhD Student, Faculty of Business & Management,
Universiti Teknologi MARA, Melaka

“Rising from the Ruins: Empowering Financial Well-being of Malaysian Microentrepreneurs”

Dr Selina Dang Siew Ping

Licensed Financial Planner,
Coreplus Advisory Sdn. Bhd

“Empowering Malaysian Young Adults: Financially Capable Behaviour and Self-Efficacy as Predictors of Financial Wellness”

Dr Nurul Hidayana Mohd Noor

Senior Lecturer, Faculty of Administrative Science and Policy Studies,
Universiti Teknologi MARA, Seremban

“Assessing Financial Management and Bankability of Mumpreneurs from Low-Income Group (B40): Policy Implications and Practicalities”

Discussant (Academic)

Datin Associate Professor Dr. Izlin Ismail

Deputy Dean Research
Faculty of Business and Economics, Universiti Malaya

Discussant (Industry)

Yusniza Wan Yahya

Chief Strategy Officer
Cagamas Berhad

Judge 1

Prof. Dr. Nurul Shahnaz Ahmad Mahdzan

Professor
Faculty of Business and Economics, Universiti Malaya

Judge 2

Puan Farizan Kamaluddin

Senior Manager
Policy & Strategy Department
Employees Provident Fund (EPF)

Judge 3

Mr. Norfazlinizam Rohamidi

Head of Unit, Public Affairs, Stakeholder & Community Engagement
Perbadanan Insurans Deposit Malaysia (PIDM)

10.30am – 12.00pm

Plenary Session 3

Capitalising on Financial Management Capabilities to Foster Inclusive and Sustainable Development of Microbusinesses

Several research studies found that microenterprises encounter various financial obstacles, including (but not limited to) capital access, liquidity, and capital structure imbalances. Their frequent lack of financial literacy makes their businesses vulnerable. Hence, the growth and survival of microenterprises must be safeguarded as they serve as the backbone of economies. They must be financially literate in order to maximise outcomes through prudent business decision-making and consideration of multiple viable alternatives.

Panelists

Dr. Imran Alvi

Chief Executive
Oxford Intellect

Muhd Firdaus Azharuddin

Chief Executive Officer
Institut Keusahawanan Negara (INSKEN)

Abdul Amir Abdul Malik

Chief Executive Officer
D’Tandoor Food Industries Sdn Bhd

Moderator

Farah Nabilah Wazer

Journalist, TV3 Special
Report Desk & News Anchor

12.00pm – 1.00pm

Closing Remarks and Awards

1.00pm – 3.00pm

Networking Lunch

SPEAKERS

Datin Sri Azleen Osman Rani

Director, Institute of Capital Market Research Malaysia

Suhaimi Ali

Assistant Governor,
Bank Negara Malaysia

Jay Khairil Jeremy Abdullah

Chief Executive Officer,
Bank Simpanan Nasional

Dr. Serene Koh

Director, Behavioural Insights Team, Singapore

Farah Nabilah Wazer

News Anchor, TV3

Dr. Hiroaki Miyamoto

Chief Economist,
Policy Research Institute
Ministry of Finance, Japan

Soeran Kruse

Director,
Business Centre Head L&H, Southern & Eastern Asia Hannover Re

Nor Fazleen Zakaria

General Manager,
Agensi Kaunseling dan Pengurusan Kredit (AKPK)

Dr. Zaharuddin Abd. Rahman

Managing Founder,
Elzar Shariah Solution and Advisory

Dr. Husniyah Abd. Rahim

Chair, Financial Health Association of Malaysia

Jasmina Mohd Mokhtar

Deputy Director,
Financial Inclusion Department, Bank Negara Malaysia

Nur Amalina Ghazali

Head Sustainable Solutions,
Maybank

National Financial Literacy Symposium
National Financial Literacy Symposium
National Financial Literacy Symposium
National Financial Literacy Symposium
National Financial Literacy Symposium
National Financial Literacy Symposium