The Financial Capability and Inclusion Demand Side Survey 2021

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The Financial Capability and Inclusion Demand Side (FCI) Survey is a triennial1 cross-sectional survey commissioned by the Bank. It assesses the level of financial capability of Malaysians based on measures of financial knowledge, behaviour and attitude which are used to construct a composite Malaysia Financial Literacy and Capability (MYFLIC) Index.

The most recent survey was conducted in 4Q 2021, capturing the effects of the COVID-19 pandemic which provide additional insights on the financial state of Malaysian households and factors influencing the levels of financial capability as the country begins to recover from the impact of the pandemic.

Read the full report here.

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